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Allergen Policy

At Andy&Sarah’s we produce all our products with the utmost care to ensure they are safe for you to enjoy. As such we carry out extensive risk assessments and/or testing regarding the following allergens:


Most of our products are likely to contain gluten unless otherwise specifically stated on the product’s labelling or product description in the form of Gluten-Free. In such a case, we would have used certified gluten-free ingredients and taken the legally required precautions to ensure the product is gluten-free.

In order for us to utilise the term Gluten-Free on our products, the product advertised as gluten-free must be labelled accordingly and must not contain any more than 20ppm gluten and have a risk assessment to show an indication that the level of cross-contamination is low.

We test our gluten-free products often to check for the presence of gluten. All ingredients used in our gluten-free range meet the requirements of labelling, and our risk assessment provides evidence that cross-contamination is low. Therefore we can confidently state our gluten-free range is safe for consumption.

We separate the production of gluten-free products from the production of our non-gluten-free range, meaning they are separately handled, baked and packaged. We have separate equipment such as moulds, mixers, utensils, aprons, gloves and ingredients, and we clean the entire kitchen before and after production to eliminate as much cross-contamination as possible.

Understandably, we produce both gluten-free and non-gluten-free products, and due to this, we would like to reassure you that we take every measure to ensure that cross-contamination is not an issue in our kitchen.

We understand that Nestlé Smarties in the UK are not gluten-free, and for our rainbow range we utilise a chocolate bean (visually similar to Smarties) that is made from chocolate that does not contain wheat or gluten.

As some of our own family members suffer from celiac disease, we pride ourselves on our gluten-free range, which is safe and yummy.

We continually review our allergen labelling and always ensure this is clear on our products to give you a transparent view of what’s inside.


Andy&Sarah’s is a nut-free site, by this we mean we do not allow raw nuts on-site or handle raw nuts directly. This term is used to indicate that all raw nuts (both tree nuts and peanuts) are strictly prohibited in the entire area of land that is occupied by the business and under our control, including the car park, canteen and factory offices. This means there are no nuts on-site. Whilst we do not test raw ingredients or finished products for traces of nuts, we do carry out a full risk assessment of our suppliers.

However, some of our ingredients packagings does state that some items are made in factories that contain nuts such as the chocolate that we use, it is unlikely that our products are contaminated with nuts but it is important to note that we can’t guarantee that any of our products are nut allergen-free.

All our Fudge and Turkish Delights are manufactured in a factory that handles nuts, we cannot guarantee a nut-allergen-free fudge or Turkish delight.

Our advice for those who have peanut and nut allergens, with any product we offer, is to consume with caution, if you are highly sensitive we advise avoiding consumption altogether,  it is important to note that we can’t guarantee that any of our products are nut allergen-free.

We have recently started to offer a Toblerone and kinder Bueno fully loaded cookie, this product contains hazelnut or Almond nuts respectively. We do not break the Bueno open therefore we do not expose the hazelnut, these products are also handled separately from any other product, the chocolate nut-based cookies are made last in line to prevent contamination, our risk assessment show low to nil risk of contamination.

We do not use a hazelnut spread in our staked cookies.

What about coconut or coconut oil? Coconut, the seed of a drupaceous fruit, has typically not been restricted in the diets of people with nut allergies. There is no evidence that coconut oil or coconut will cause a person with peanut or tree nut allergies to have any type of reaction.

We currently offer a fudge (Raspberry & Coconut) that contains coconut. The botanical distance between coconuts and tree nuts would suggest that people with tree nut allergies should be able to tolerate coconut and studies have shown that this is generally true. Therefore, there is no general recommendation that patients with tree nut allergies should avoid coconut. However, our fudge is handled separately from all other products for the purpose of hygiene and quality of goods.

As coconut is not a nut and does not react with peanut or nut allergens, we consider coconut a non to low risk.

Other allergens

We carry out a full risk assessment for raw materials with regards to all 14 recognised allergens listed in the Food Information for Consumers Regulation (EU). These allergens are:

  • Cereals containing gluten; namely wheat (such as spelt and khorasan wheat), rye, barley, oats
  • Crustaceans; for example prawns, crabs, lobster, crayfish
  • Eggs
  • Fish
  • Peanuts
  • Soybeans
  • Milk (including lactose)
  • Nuts, namely almonds, hazelnuts, walnuts, cashews, pecan nuts, Brazil nuts, pistachio nuts and macadamia (or Queensland) nuts
  • Celery (including celeriac)
  • Mustard
  • Sesame
  • Sulphur dioxide/sulphites
  • Lupin, which includes lupin seeds and flour
  • Molluscs like mussels, whelks, oysters, snails and squid

Vegan Products: Our Vegan products are produced alongside our non-vegan counterparts and are not designed to be allergen-free products, We do not advise consuming our vegan products to avoid allergens such as milk, dairy, egg etc as there is a chance of contamination.

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